You may not be on campus but we are and we're still ready to help, no matter where you are:

  • The Service Update page on our website has all the latest information about our services and any changes to normal operations, including library support for those self-isolating.
  • The Learning Hub is open from 8am -10pm daily and you can go to the shelves to collect any books you need as long as you can wear a mask. If you do not feel able to come into the Learning Hub for any reason then we have a click and collect service for books, which enables you, or a nominated person, to collect the items from campus.  
  • If you need to return items to us, you can either drop them into the book return bin in the Visitor Centre next door to McColls, or any book return bin throughout the Learning Hub. If you are off-site and not planning to come back for any reason, or have completed your course and you still have books from the library then email and we will advise you on how to get the books back to us.  
  • E-Books and e-journals – and remember, around 80% of our resources are available online as e-books, e-journals or online videos, so check on NELSON to see what we hold electronically.   
  • Please do not stress about your library account or loans. If you need anything at all please just get in touch at We are a friendly and helpful bunch  😊😊😊

Answered By: Library Help
Last Updated: Aug 27, 2020     Views: 8

A shelfmark is a set of numbers followed by three letters found on the spine of a library book. These numbers represent the topic that the book covers, and are used to help sort the books into order on the library shelves. This means when you are looking for a book, you can find the shelfmark number and then go through the books in order until you get to the right book. Also, because the books are sorted by shelfmark number (which represents the topic), it means that books on the shelves around the same number will cover very similar topics!

This is really handy if you're looking for a book or browsing the shelves, but it does look confusing to start with. Books start on the second floor of the Learning Hub at shelfmark 001, and continue up through the third floor and onto the fourth floor, where the end at shelfmark 999.999.

Don't worry, everyone takes a bit of time to get used to this system. It can help to practice finding books and resources, but you can always ask a member of Library staff who will be happy to help you find a resource!