I want to attend an online drop-in, how do I get into the online Collaborate room?

The Learning Development team and Maths and Stats team are all available to meet with you in an online drop-in and there is information about the days and times, along with the link.

We use the Collaborate online meeting software. You can also meet with them in person at Waterside. 

We recommend that you test your connection in advance so as not to lose time. We have a test room ready for you to try out your sound and video, if you are using it.

Important Notes

• To access the online drop-in you should use a laptop or desktop computer that has a Chrome or Firefox browser installed. You should use Chrome if at all possible
• You will need a good, reliable Internet connection
• You will need speakers or preferably headphones to hear others and you will need a microphone to be heard yourself. It is also possible to use a webcam if you have one connected
• If you have a problem with sound or video, leaving and re-joining the session usually fixes a lot of issues. If you still have a problem please try these links:  Windows | Mac | Chromebook
• If you would like some further guidance please watch this introductory video to Blackboard Collaborate Ultra.

Further information

There is online guidance available for Collaborate users