Answered By: IT Services
Last Updated: Jan 24, 2024     Views: 7801

All University of Northampton students have an official University email address which ends with @my.northampton.ac.uk

This email address will be the only form of contact that the University and your tutors use.

You can access your University email through the MyNorthampton app or through the Student Hub on the University of Northampton website.

Once you have logged into the Student Hub you will have access to your University email account, along with many other services provided by the University.

Click the Email button which is the black tile at the top left of all the student hub tiles

Where can I get help with my student email address?

There are lots of ways to contact IT if you need help or support. You can visit IT Services on the SID on the ground floor of the Learning Hub: 

  • Mondays to Thursdays 8.30am to 5pm 

  • Fridays 10am to 5pm. 

You can also call the IT helpdesk on 01604 893333: 

  • Mondays to Thursdays 8am to 5pm 

  • Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time. 

If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk

LinkedIn Learning also has lots of training videos about using software packages, including courses about Microsoft Outlook. Students and staff can use LinkedIn Learning for free.