How does printing work at the University?

Printing is managed by IT Services. You can speak with IT Services about printing, and any other printing related points. IT Services have an enquiry desk on the ground floor of the Learning Hub on the Student Information Desk, or you can call them 01604 89 3333. 

You will find a large number of printers across Waterside Campus and other University buildings. 

You will need your University ID card to login to the printers. Printing is free for staff and students.

We have guides available to help you print easily, with more listed at the bottom of this entry. The most popular include:

• sending a document to print  
• stapling documents
• printing in different sizes.

You can also use the printers for photocopying and scanning.

Documents can be sent to print using the online system Printweb. To use Printweb you need to be connect to either the student or staff University wifi networks.

I'm having trouble with printing

Library staff on the Library Help Desk on the 2nd floor of the Learning Hub are happy to help you with printing. You can also speak to the IT Services team:

• You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub

• There is also a self-service portal where any kind of issue relating to IT can be logged
• You can check or change your password by following these instructions
• You can also call them on 01604 893333

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333: 

Mondays to Thursdays 8am to 5pm 

Fridays 8am to 9am, and then 10am to 5pm. 

You can visit IT Services on the ground floor of the Learning Hub: 

Mondays to Thursdays 8.30am to 5pm 

Fridays 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time.