You may not be on campus but we are and we're still ready to help, no matter where you are:
- The Service Update page on our website has all the latest information about our services and any changes to normal operations, including library support for those self-isolating.
- The Learning Hub is open from 8am -10pm daily and you can go to the shelves to collect any books you need as long as you can wear a mask. If you do not feel able to come into the Learning Hub for any reason then we have a click and collect service for books, which enables you, or a nominated person, to collect the items from campus.
- If you need to return items to us, you can either drop them into the book return bin in the Visitor Centre next door to McColls, or any book return bin throughout the Learning Hub. If you are off-site and not planning to come back for any reason, or have completed your course and you still have books from the library then email email@example.com and we will advise you on how to get the books back to us.
- E-Books and e-journals – and remember, around 80% of our resources are available online as e-books, e-journals or online videos, so check on NELSON to see what we hold electronically.
- Please do not stress about your library account or loans. If you need anything at all please just get in touch at firstname.lastname@example.org. We are a friendly and helpful bunch 😊😊😊
Answered By: Library Help Last Updated: Aug 27, 2020 Views: 12
Once your course has officially started you are automatically made a member of the University Library. You have a Library account, which is connected to your Student ID. This means that you can come into the Learning Hub and browse and borrow books from our collection.
When you borrow books you get a due date, this is the day that you need to return the item to us. Most of our resources can be borrowed for four weeks at a time, although a few resources can only be borrowed for a week at a time. If the book hasn't been requested by someone else you can 'renew' it, this means that you can extend the borrowing period of the book to a later date, and this can normally be done up to fifteen times.
Logging into your Library account will help you keep track of all the Library resources you have borrowed, it lets you see your due dates for each item, and will let you renew the resources if they haven't been requested by someone.
We get a lot of questions about borrowing books and how your Library account works, please let us know if you have any questions! We're happy to talk to you about your Library account, how it works, how to find and borrow books, how you can renew items, how to return them, and more. You can email us at email@example.com, or you can speak to a friendly member of Library staff in the Learning Hub, you can identify us by our yellow lanyards (the yellow ribbon around our Staff ID). We're happy to help out!