Answered By: UON Help Desk
Last Updated: Aug 27, 2025     Views: 1399

A video showing how to return a laptop 

 

  1. Make sure you have saved your work to OneDrive, You cannot save onto the laptop - you must save your work to your OneDrive. We have a guide available that explains how to use OneDrive to make your work safe and accessible to you. OneDrive is a free facility for students. Shut the laptop down
  2. Return to the same cabinet it was borrowed from - you will need your University ID card and PIN
  3. Scan your card in the reader under the screen

Scan you card in the reader under the screen

 

enter you PIN on the screen

4. You will be asked to return the laptop, plugging in both cables. The light in the locker will flash to help you locate it. Please ensure you reconnect both the power lead and data cable to the laptop, then close the cabinet door. You must plug both cables in and close the door securely for the cabinet to recognise that the device has been returned. The red light will show to the right of the drawer when you have correctly connected the laptop. It will now be returned, and you can borrow another laptop if you need to.

Both leads are plugged in and the light is red on the locker, the laptop has been returned successfully

I'm having trouble with the cabinet, what should I do?

The laptop cabinets are managed by the IT Services Team. You can call the team on 01604 893333 or go to the IT Services area of the ground floor Help Desk in the Learning Hub.


I need to talk to someone about my laptop loan

The laptops are managed by the IT Services Team. You can:

  • Call the team on 01604 893333
  • Visit the IT Services Help Desk on the ground floor of the Learning Hub.
  • Outside of IT Services staff hours, visit the main Help Desk on the ground floor of the Learning Hub.