How do I return a laptop?

A video showing how to return a laptop 

1. Make sure you have saved your work to OneDrive, You cannot save onto the laptop - you must save your work to your OneDrive. We have a guide available that explains how to use OneDrive to make your work safe and accessible to you. OneDrive is a free facility for students. Shut the laptop down
2. Return to the same cabinet it was borrowed from - you will need your University ID card and PIN
3. Scan your card in the reader under the screen

4. You will be asked to return the laptop, plugging in both cables. The light in the locker will flash to help you locate it. Please ensure you reconnect both the power lead and data cable to the laptop, then close the cabinet door. You must plug both cables in and close the door securely for the cabinet to recognise that the device has been returned. The red light will show to the right of the drawer when you have correctly connected the laptop. It will now be returned, and you can borrow another laptop if you need to.

I'm having trouble with the cabinet, what should I do?

During the staffed hours, you can go to the UON Help Desk. Help Desks are located on the Ground Floor and the Second Floor of the Learning Hub and we will be happy to help you. If you are returning a laptop, you will be given a paper receipt and the laptop will be taken off your account as soon as staff are in again.

I need to talk to someone about my laptop loan

There are lots of ways you can contact us, any time of the day or night:

• email sid@northampton.ac.uk
• speak to a member of the UON Help Desk, located on the Ground Floor and the Second Floor of the Learning Hub during staffed hours
• ask us a question using our 'Submit a Question' form
• call us on 01604 892833