Answered By: Library Help
Last Updated: Apr 28, 2022     Views: 17

Welcome to the University of Northampton! This website, AskUs, has a lot of answers to frequently asked questions. You can click on links on these pages to find out more information, or you can search for your questions using the 'Type your question' box at the top of the page. If you don't see the question that you have you can send it to us and we'll get back to you! You can submit a question in the 'submit a question' form on the front page, or you can send us an email at

Your staff card is your library card and it is what you use to borrow books. If you have any problems borrowing items or accessing any LLS service, please let us know as soon as you can by using the enquiry form or email address above.

Library and Learning Services, or LLS, has teams within the departments who are ready to help:

General Help:   

Learning Development:

Academic Librarians:

Learning Technology:

Interlibrary Loans:

Reading Lists:


Director of Library and Learning Services:        

Head of Academic Services:        

Head of Service Development:               

Head of Learning Technology:        

Head of Learning and Teaching Enhancement:

There are also groups of FAQs that you might find useful:

You can use NELSON, Northampton Electronic Library Search ONline, to search for our holdings of books, journals, e-books, e-journals, videos and more. You can also use our A-Z database list to help find the resources you need.

There is a Staff handbook available, along with documents relating to University Policy, Procedures and Regulations. 

Our website, and the staff drop-down menu, will have have lots of information and pages that might help you.

We also have a Chat service from every page of the AskUs and the LLS website which you are very welcome to use as a member of staff, to ask any LLS related questions.

Blue chat icon found in bottom right of all LLS pages. Pops out after 10 seconds to ask if you would like to start a chat

Remember, we're here to help, and if you have a question don't be afraid to Ask Us! 😊