Answered By: Library Help
Last Updated: May 03, 2022     Views: 337

NELSON is the best place to start when you need to find the resources you want to borrow. It will indicate where a resource is located, and if it is available. It will also let you know if we hold electronic versions of books (many of our core books are now available as eBooks). If you’re not sure how to locate resources in NELSON please see our NELSON guide.

If a copy of the resource you are interested in borrowing says 'available at Waterside' you can find the resource at the shelfmark location.

If a resource is 'checked out at Waterside', there are no available copies to loan, and so you can place a hold request (reservation). Click on 'Checked out at Waterside' to open the catalogue entry.


Next, click the 'request' button, above the entry. You will be asked to log in, use your University ID (student number or staff ID) and your University PIN. Once you are logged in, confirm the location (Waterside campus), and you will be entered into a queue for this resource and sent an email when it is ready for collection. This is known as a 'hold request'.


In very rare circumstances personal emergencies (such as bereavement or illness) may prevent borrowers from returning materials on time. If you are concerned that an item you require will not be available in time for you to use it please contact us so we can help you find an alternative. You can contact the Academic Librarians by email at

Once you receive the email to let you know the item is ready for collection you will have up to one week to collect it. You can collect a held item by coming to the Library Enquiry Desk on the second floor of the Learning Hub and speaking with a member of library staff during our staffed hours. If you would be unable to collect an item during our staffed hours, please just let us know at