How do I get started at the library?

When you enrolment is complete and your course has started, you have become a member of the library! If there any outstanding issues with your enrolment, you will need to speak to the Student Information Desk (SID). They're a very friendly and helpful team who can check you have done everything you need to get started at the University. You need to have completed your enrolment to be able to use all of the library's resources and services.

Once you have fully enrolled you will be waiting for your course to begin. You might be anxious, or even eager to get started, this is natural! You may never have used a library before, or not for a long time, and we have a guide to using libraries and UON library's resources and teams.

The University has lots of friendly and helpful staff who are happy to chat and if you have questions you can always ask us. If you are in the Learning Hub, keep an eye out for library staff, we can be identified by our yellow lanyards (a yellow ribbon worn around the neck near their Staff ID). You can ask a member of Library staff anything and we'll do our very best to answer your question or find someone who can! We also enjoy a chat so say "Hello!" to us if you see us.

You might want to have a look at the books and resources that are available to you online or in the library collection, we'd also recommend having a browse of the University websites and bookmarking important ones so you can get to them easily. We have a guide to bookmarking webpages, which also has a list of some important University websites that you might want to browse.

Most importantly of all, do not worry! It's natural to feel a bit anxious, but your first few weeks on your course will be designed to help ease you in, to help you get to know your fellow course mates, your tutors, and how to use the University services. The University has lots of departments that can help you, too, so reach out to them if you would like any further support or guidance.

Ways to contact the library

There are lots of ways you can contact us, any time of the day or night:

• email at libraryhelp@northampton.ac.uk
• our Chat service by clicking on the blue speech bubble at the bottom right of every page
• speaking with a member of library staff at the Library Help Desk, located on the second floor of the Learning Hub during staffed hours
• ask us a question using our 'Submit a Question' form
• call us on 01604 89 3089