You may not be on campus but we are still here to help:

  • Your books have been renewed automatically until 30th September, so there is no need to worry about anything being overdue, or recalled.
  • click and collect service for books is operating. There is a web form to complete that gives details of how to request and collect items
  • Please hold on to any books you currently have on loan, if you need to return them you can either post them to us or drop them into the Visitor Centre next to McColls. Staff will remove them from your account next time they are on campus.
  • Please do speak to us if you need any help or advice, you can email us at 
  • E-Books and e-journals – and remember, around 80% of our resources are available online as e-books, e-journals or online videos, so check on NELSON to see what we hold electronically.   
  • Please do not stress about your library account or items. If you need any books or articles, please just get in touch. We are a friendly and helpful bunch, and are available online if you need us!! 😊😊😊

Answered By: Library Help
Last Updated: Aug 27, 2020     Views: 5

One of the first things to do is check you have finished your enrolment, this is something that the Student Information Desk (SID) can help you with. They're a very friendly and helpful team who can check you have done everything you need to get started at the University.

Once you have fully enrolled you will be waiting for your course to begin. You might be anxious, or even eager to get started, this is natural! The University has lots of friendly and helpful staff who are happy to chat and if you have questions you can always ask us. If you are in the Learning Hub, keep an eye out for Library staff, who can be identified by their yellow lanyard (a yellow ribbon worn around the neck near their Staff ID)... You can ask a member of Library staff anything and we'll do our very best to answer your question, or find someone who can! We also enjoy a chat, so say "Hello!" to us if you see us.

You might want to have a look at the books and resources that are available to you online or in the library collection, we'd also recommend having a browse of the University websites and bookmarking important ones so you can get to them easily. We have a guide to bookmarking webpages, which also has a list of some important University websites that you might want to browse.

Most importantly of all, do not worry! It's natural to feel a bit anxious, but your first few weeks on your course will be designed to help ease you in, to help you get to know your fellow coursemates, your tutors, and how to use the University services. The University has lots of departments that can help you, too, so reach out to them if you would like any further support or guidance.